Office Policies

Endocrinology Nuclear Medicine Associates strive to provide our patients with quality care and the highest standards of professionalism. The following office policies help us to maintain and achieve our goals.

Please call the office to schedule an appointment. New patient visits will need medical records faxed prior from their PCP or referring doctor.

All cancellations or reschedules of follow-up appointments require a 24-hour notice. Failure to cancel appointments within 24 hours, or “no-show,” may result in cancellation fees. Please note that "no show" for a new patient visit may result in a cancellation fee.

Please use our email and new appointment form for general information only. Personal health information should communicated via fax or our patient portal.

Medical Records
If you need your records, patient consent is required before records can be released as per HIPAA regulations to maintain confidentiality. Please fill out our Medical Release Form and fax to 210-798-0015.

Billing and Insurance
A current insurance card is required for your appointments for us to file insurance. Please notify our staff with any changes of your information. We accept most health insurances; please see the Health Insurance Plans we are in-network with.
  • All co-pays, deductibles, co-insurances and previous balances are due at check-in.
  • All balances due from the patient are payable immediately. If you are unable to make payment in full, please speak to the billing office to make financial arrangements.
For questions about insurance or billing, please contact our business office at (210) 223-5483.